Frequently Asked Questions

Getting started with therapy shouldn’t feel overwhelming—here are answers to the most common questions to help you feel informed and at ease.

Finding the right therapist and starting counselling can feel like a big step, and it’s completely normal to have questions.

That’s why I’ve put together this FAQ—to help clear up any uncertainty and make the process feel as comfortable and approachable as possible. Whether you’re wondering what to expect in your first session, how payment works, or if therapy is right for you, you’ll find answers here. And if you don’t see what you’re looking for, feel free to reach out—I’m happy to help!

SEND ME YOUR QUESTION

Getting Started with Therapy

Therapy is for anyone who wants support, clarity, or personal growth. If you’re feeling stuck, anxious, overwhelmed, depressed or uncertain about the next steps in life, therapy can help. It’s a misconception to think you need to be in crisis before seeking therapy.

Absolutely not, you don’t need a diagnosis to start therapy. Many people seek counselling for everyday stress, life transitions, and personal growth. 

That’s completely okay! Most people feel nervous about going to therapy for the first time. We will have a complimentary phone consultation to give us a chance to get to know each other a bit and to ensure we will be a good fit for working together. This will give you a chance to ask any questions or express concerns before booking your first session.

It’s completely normal to feel unsure at first but don’t worry, I’ll guide the conversation in the beginning, and you’re never expected to have it all figured out. Im pretty friendly and you’ll get the hang of it in no time.

What to Expect in Your Counselling Sessions

The first session is about getting to know you—your concerns, and what you’d like to gain from therapy. We’ll work together to create a treatment plan based on your goals and that is measurable so you will know whether or not our work together is actually helping you. You’ll leave your first session with an actionable plan that is tailored just for you.

The frequency depends on your needs. Some people attend weekly, others biweekly or monthly. We’ll determine what works best for you.

No, you are always in control of what you share and when. Therapy is a gradual process, and we move at a pace that feels right for you.

Crying is a natural and normal part of processing emotions, and this is a judgment-free space. If you need to pause or take a moment, that’s completely okay. I’m here with you every step of the way.

Yes! I offer both in-person and virtual counselling to accommodate different needs and locations. Accelerated Resolution Therapy sessions are the exception and are held in person.

Fees, Insurance & Scheduling

Fees vary based on session length. Please refer to my Policies & Fees page for up-to-date pricing information. 

I do not bill insurance directly, but many extended health plans cover counselling. I can provide you with a receipt to submit for reimbursement.

I accept cash, credit cards and e-transfers.

I require 48 hours’ notice for cancellations. Late cancellations may be subject to a fee.

You can book a session by Contacting Me or using my online booking system.

Confidentiality & Privacy

Yes, confidentiality is a core part of therapy. What you share stays private with 3 exceptions (e.g., risk of harm to yourself or others). I will explain this fully in our first session.

Absolutely. If someone you know is struggling, they’re welcome to reach out and book a session.

The short answer, no. Therapy sessions are private, and I will never share information without your permission. If you wanted something to be shared I would need your written consent.

Clinical Supervision for Therapists

New and experienced therapists alike! Supervision is helpful for those working toward certification, dealing with complex cases, or seeking ongoing professional growth.

I provide both individual and group supervision based on your needs and goals.

Yes, I offer virtual supervision for therapists within B.C.

We will do an initial consultation to discuss your needs, approach, and goals to see if we’re a good fit.

Still wondering about something? I’m happy to chat and help in any way I can. Send me a message and I’ll connect with you soon.

Get in Touch

Take the First Step

(By completing this form you will initiate a request for a Complimentary 30-minute Initial Consult with Lyn Firth.)